Great service but the replacement lid does not fit as tightly as the original lid.
Baltimore Ravens 30oz Flipside Powder Coat Tumbler
I contacted LOGO Brands to see if they might be able to sell a high lip version of the lids to their 30 oz tumblers. I have several tumblers but only one lid has a high lip to drink from. Their customer service group, especially Nolan Hayes, jumped right on that and posted an updated products page less than one day later!! It was easy to order several and Im very much looking forward to using them. Thanks LOGO Brands and thanks Nolan!!
Oh, and their tumblers are awesome, too!!
We had an issue with the coloring of the cup when we first ordered it, but the company was very responsive and fixed it with no problems. The new cup is perfect!
Is NOT the product as pictured. The outline that should be gold (or even a mustard yellow) is orange. Will be returning ASAP.
We are sorry to hear about your experience and would like to make things right. Please reach out to firstname.lastname@example.org with details of your issue, photos of the defect, and your order number. Again, we are sorry that this product did not exceed your expectations and appreciate you taking the time to submit a review. We look forward to getting you taken care of.