At Logo Brands we want our products to exceed the expectations of our customers. We produce high-quality products that will stand the test of time. We want to see all of our customers satisfied with their purchase not only when they first get it home but for years to come. That is why we offer a Lifetime Guarantee on all Logo Brands products.
Should a Logo Brands product fail to meet your expectations, we will work to correct the problem or replace your item as best we can.
Please contact our customer service team to submit your request. You can find all of the ways to reach them on our Contact Us page. Our customer service team will request details about the product issues, images of the product and/or proof of purchase.
Unconventional Use Damage
If your Logo Brands product has been damaged through unconventional use, we will provide you with a replacement product for half the current retail price plus applicable shipping fees and sales tax.
Please contact our customer service team to submit your request. You can find all of the ways to reach them on our Contact Us page.
If you are unhappy with your logobrands.com purchase for any reason, we gladly accept returns for 60 days from the date of receipt. Starting September 1, we will accept returns through January 31 of the following calendar year.
A refund of the original purchase amount will be issued to the card used for payment. Initial shipping fees will not be refunded. Products must be unused with the tags still intact. Logo Brands does not cover any return shipping costs.
If you received a gift purchased on logobrands.com and would like to return the item, a logobrands.com gift card can be issued for the original purchase amount with proof of purchase.
Please contact our customer service team to initiate a return. You can find all of the ways to reach them on our Contact Us page.
If you would like to return a Logo Brands product purchased from a different retailer, their return policy applies. If you have questions, please contact them directly for more information.
Refrigerators have a one year warranty. Custom products are not eligible for a return.
We know you have a choice and we thank you for choosing Logo Brands.