Lifetime Guarantee

At Logo Brands we want our products to exceed the expectations of our customers. We produce high-quality products that will stand the test of time. We want to see all of our customers satisfied with their purchase not only when they first get it home but for years to come. That is why we offer a Lifetime Guarantee on all Logo Brands products.

Lifetime Guarantee

Should a Logo Brands product fail to meet your expectations, we will work to correct the problem or replace your item as best we can.

To submit a warranty request, contact our customer service team at 615-261-2100 or use the form below. Our customer service team will request details about the product issues, images of the product and/or proof of purchase.

Unconventional Use Damage

If your Logo Brands product has been damaged through unconventional use, we will provide you with a replacement product for half the current retail price plus applicable shipping fees and sales tax.

Contact our customer service team at 615-261-2100 or use the form below to submit your request.

Returns

If you are unhappy with your logobrands.com purchase for any reason, we gladly accept returns for 60 days from the date of receipt. A full product refund will be issued to the card used for payment. Initial shipping fees will not be refunded. Products must be unused with the tags still intact.

 

Please contact our customer service team to initiate a refund. You can find all of the ways to reach them on our Contact Us page.

If you have questions regarding a return for a product not purchased from logobrands.com, their return policy applies — please contact them directly for more information.

Exceptions

Refrigerators have a one year warranty. Custom products are not eligible for a return.

We know you have a choice and we thank you for choosing Logo Brands.